Inbox · Publishing · Workflows · AI
Answer WhatsApp, Instagram, Messenger, Telegram, email, SMS and website chat from one shared inbox, publish to every network, and let workflows and an AI Employee handle the routine — with your team in control.
Free plan · No credit card · Billed per workspace, not per seat
One workspace for the whole job
Stop juggling an inbox tool, a scheduler, a chatbot builder and a reporting deck. Open Motives does all of it — and the parts work together.
Inbox
WhatsApp, Messenger, Instagram, Telegram, website chat, email and SMS next to Facebook, Instagram, YouTube and TikTok comments — 11 channels, routed to whoever is on shift.
Publishing
Plan posts, Reels, Stories and Shorts on one calendar, with per-network previews, queues, best times and approvals.
Workflows
Drag triggers, conditions and actions onto a canvas — with an AI Agent step when a rule isn’t enough.
AI Employee
Answers routine chats from your knowledge base, drafts for approval if you like, and passes tricky ones to a person.
Analytics & reports
AI insights that cite the numbers, every channel in one overview, and branded client reports on a schedule.
Teams & agencies
Owners and reviewers on every post, multi-step approvals, a password-free client portal and one view of all your clients.
Inbox
Your whole team works one shared inbox — with owners, priorities, saved views and a clear record of who said what.
Publishing
Write one caption and tailor it per network, with live previews and the right limits checked before anything is scheduled.
Drag to reschedule, fill posting slots from a queue, and see every client’s schedule on one organization calendar.
Best times come from your own engagement data, so Thursday 10:30 is a suggestion you can trust — not a generic chart.
Workflows
Drag triggers, conditions and actions onto a canvas. Test with a dry run, switch it on, and see every run step by step.
AI Employee · Copilot · Brand voice
Give it your FAQs, files and website. It answers routine chats, drafts for approval if you prefer, and passes anything sensitive to a person.
Answers from your knowledge base with sources, uses tools you allow, and hands off with an AI summary when it should.
Suggest, rewrite, summarise and translate replies. It only fills the box — your team decides what goes out.
Write with AI from a short brief: one shared caption plus one per network, fitted to each limit.
Daily post ideas saved as drafts, and long videos turned into captioned vertical clips for Reels and Shorts.
Bring your own key — or use included credits
Analytics & reports
Every channel in one overview, AI insights that cite the numbers they're based on, and client reports that send themselves.
AI insights · last 30 days
Reels drove most of this month's growth.Teams & agencies
A workspace per brand or client, approvals your clients will actually use, and your own brand on everything they see.
Ads
Meta ads connected to your inbox, contacts and workflows — boost posts, turn Lead Ads into contacts, tag chats from click-to-message ads and moderate ad comments.
Explore ads ↗Agent API · MCP server
Ask “How did last month go?”, plan next week from a brief, and have drafts land in your calendar — with 42 MCP tools, a REST API, scoped keys and an audit log.
Read the developer overview ↗Stop juggling a different app for every channel. Answer, publish, automate and report from one place — with your team and your AI.
What you get
Authenticator apps and recovery codes; organizations can require 2FA for everyone.
Tokens, channel credentials, AI keys and webhook URLs encrypted at rest (AES-256-GCM); API keys hashed.
Approval cards list every detail of an AI action, and what you approve is exactly what runs.
Who did what, when and from where — with filters and CSV export.
Enforced at the database layer, with permission checks on every page, socket and API call.
Accounts re-checked every 6 hours, and posts due soon get a pre-flight check.
Export or erase everything about one contact, with an audit trail.
Workflow HTTP steps, MCP servers, site crawls and webhooks can’t reach private networks.
Pricing
Every plan includes the whole product. Add teammates without changing the price.
Everything in Open Motives with modest limits.
Higher limits and unlimited team members for growing teams and agencies.
FAQ
Something else? Email [email protected] or talk to us.
Yes. The Free plan needs no credit card and includes the whole product with modest limits. Upgrade a workspace to Pro when you need more accounts, workflows, contacts or teammates — Pro starts with a 14-day trial.
WhatsApp (Cloud API or QR), Messenger, Instagram, Telegram, a website chat widget, shared email and SMS for conversations; Facebook, Instagram, TikTok, YouTube, LinkedIn, X, Threads and Bluesky for publishing; YouTube and TikTok comments in the inbox. Pinterest and Google Business Profile are awaiting network API approval.
Yes. Choose an approval mode per workspace — internal, internal plus client, or ordered multi-step. Clients approve in a branded portal they open with a magic link, or through a no-login review link.
Bring a key from OpenAI, Anthropic, Google Gemini, OpenRouter, Mistral or another supported provider, and usage is billed by that provider. Where a plan includes AI credits, you can use those instead. Either way you can set monthly budgets.
Only if you choose. Each AI Employee either sends automatically or drafts for approval. Write actions on connected apps always wait for a teammate, and the approval card shows every detail, so what you approve is exactly what runs.
Yes. Pick the events — new conversations, AI hand-offs, approvals, account problems, ad alerts — and send them to a Slack channel, a Teams channel or any signed https webhook. Each teammate can switch to one daily digest email instead.
Yes. Show your agency’s name, logo and colour across the app, client portal, emails and PDF reports. Custom domains for the app and portal are available on request.
Yes. A REST API at /api/v1/ with docs, and an MCP server with 42 tools so AI assistants can draft and schedule posts, work the inbox and read analytics. Keys are scoped to one workspace and the accounts you pick.
What an MCP server means for social media teams: your AI assistant drafts posts, works the inbox and reads analytics with scoped keys, approvals and audit logs.
A practical playbook for AI customer service with human handoff: build the knowledge base, choose draft or auto-send, spot sensitive topics and measure results.
Set up Instagram comment-to-DM automation without breaking Meta's rules: keyword triggers, private replies, the 7-day window, once-per-comment and spam limits.
Made for agencies, support teams, creators, small businesses, online stores.
Start on the Free plan, connect your channels and invite your team when you're ready.
Free plan · No credit card · Billed per workspace